Policies
Privacy Policy
Read the Privacy Policy for the NEM Materials website.
Business inquiry privacy notice
Information collected and purpose
When you send an inquiry, NEM Materials receives the contact details and purchasing information you provide, such as your name, email, company, country, product, quantity and project requirements. We use this information to respond, prepare quotations, provide technical support and follow up on your request. Request-source information supports inquiry routing, security and measurement.
Basis for processing
The applicable basis depends on your location and the processing purpose. It may include steps you request before a contract, legitimate interests in responding to business communications, and applicable legal obligations. Where a separate consent is required for a particular use, that use requires its own appropriate mechanism.
Retention
Inquiry information is retained for as long as necessary to handle the request and relevant business follow-up, together with any applicable legal record-keeping requirements. The appropriate period depends on the inquiry, any resulting business relationship and legal obligations.
Sharing and international processing
Our website is hosted on Alibaba Cloud in Virginia, United States. Inquiry information may be accessed by authorized NEM personnel in China to respond to your request.
Information may also be processed by service providers supporting hosting and communications, or disclosed as required by applicable law. Third-party services, including email, analytics and consent management, may process information in other countries. The website’s hosting location does not mean that all information is stored or processed exclusively in the United States.
Your rights and contact
Depending on applicable law, you may request access, correction, deletion, restriction or portability of your information, object to processing, withdraw consent where processing relies on it, or raise a concern with a relevant authority. Contact baixuan@nem.com.cn for privacy requests.
Marketing is separate from an inquiry
Sending an inquiry is not a newsletter or marketing subscription. Any marketing subscription is separate and optional; requesting a quotation does not subscribe you to marketing emails.